HomeStorm Damage Electrical RepairService Riser & Meter Base
Service Riser and Meter Base Replacement in Brooksville, FL
Risers, Meter Cans, and Meter Banks|Coordinated With Your Power Company|Licensed & Insured, EC13011268
A photo of the meter and the pipe above it helps us prepare.
- Overhead and underground services: Masts and weatherheads, or conduit from the ground.
- Single meters and meter banks: Homes, duplexes, and multi-unit buildings.
- Licensed & Insured: Florida Certified Electrical Contractor EC13011268.
On the outside wall where power enters your house, sit a pipe running up toward the roof or down into the ground, the box the meter plugs into, and the wiring between them. They take sun and rain year-round, and salt air near the coast, and when they fail, the whole house is affected.
We provide replacement and repair services for service risers, meter bases, and meter banks, and coordinate with the power company.
Call (352) 251-2795, Monday through Friday, 8 a.m. to 4 p.m., or send a request online. Calls after hours are returned the next business day.
The Service entrance, part by part
What's on the Outside Wall
The parts
- The service drop or lateral: the power company's line, overhead from a pole or underground from a transformer.
- The riser: on an overhead service, a mast that runs up past the roofline and ends in a weatherhead; on an underground service, conduit that comes up out of the ground.
- The service entrance conductors: the wires inside the riser that carry power to the meter base.
- The meter base, or meter can: the enclosure the meter plugs into. A meter bank is several in one assembly, for duplexes, apartments, and plazas.
- The meter: the power company's device that measures what you use.
Who owns what
The meter belongs to the power company, and the meter base, the riser, and the wiring on your house belong to you. Where the line changes hands, and what the power company will repair, are set by each utility's own rules. Around Brooksville, that can be Withlacoochee River Electric Cooperative (WREC), Duke Energy, or SECO Energy, depending on where you live, so check your bill.
Sometimes the trouble turns out to be inside the meter or on the power company's line. Then that part is theirs to fix.
Why they fail
- Rust. Meter cans sit outdoors for decades, and corrosion eats away from the bottom, letting water in.
- Heat at the meter jaws, where a loose or worn connection leaves scorch marks inside the can.
- A mast pulled loose from the wall or roof, or cracked conduit on an underground riser.
- A falling tree or limb, as in one of our Hurricane Helene jobs.
- A bigger service. When capacity increases, the meter base and riser must be rated for it.
Safety at the meter
Leave the meter and its seal alone. Each power company sets its own rules on who may remove a meter: Duke Energy allows us to pull it, while the others send their own crews. If the meter base is scorched, smoking, or sparking, keep everyone clear, call 911, and call the power company.
How A Replacement runs
A Riser or Meter Base Replacement, Start to Finish
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1
1. The estimator looks at the service
The riser, the meter base, the wiring to the panel, and what your power company and the code require for your service.
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2
2. What the estimate covers
What's being replaced, and whether the panel or the grounding needs work at the same time.
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3
3. Permit and power company
We handle the permit and schedule the shut-off and reconnection with the power company. You provide access.
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4. Replacement day
With the service off, the riser, meter base, and service conductors are replaced, and the service grounding and bonding are checked.
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5. Inspection and power back
After the inspection, the power company reconnects the service and sets the meter.
What's included
Replacements at the Meter and Riser
| Work | Our part |
|---|---|
| Meter base or meter can replacement | Replaced with a base your utility accepts |
| Overhead mast, weatherhead, and riser | Replaced or re-secured |
| Underground riser conduit | Replaced from the ground to the meter base |
| Service entrance conductors | Replaced with the riser or base |
| Meter banks | Duplexes, apartments, and plazas |
| The meter and the utility's line | We coordinate; they repair or reconnect |
Estimates
Pricing a Riser or Meter Base Job
We don't do upfront pricing. No job has a standard price with us: each one is tailored to the property and the work you've asked for, and priced once we've seen it.
We offer free estimates on installs, upgrades, and replacements in our service area. Estimates aren't free when the job needs troubleshooting or testing to price, falls after hours or outside our service area, needs several meetings to gather information, or is new construction or a custom remodel with multi-party walk-throughs. For most jobs, estimates arrive by email by the end of the next business day, and quotes are good for 30 days.
Custom homes and large or multi-phase projects are estimated as soon as we can, or on the timeline your project sets.
No power, or no water because the well pump lost power, counts as an emergency, and emergency estimates are done the same business day.
What changes a riser quote
04- Overhead or underground service, and the height of the mast.
- The meter base alone, or the riser and conductors with it.
- Whether the service size is changing.
- What your power company requires for the new equipment.
Our warranty
05If something we installed fails because of our workmanship within 30 days of completion, we waive the hourly labor to put it right. Materials Kennedy Electric purchases for your job carry the manufacturer's one-year warranty. To replace defective materials we supplied, or materials damaged by storm, flood, fire, or other acts of God, we charge a reduced warranty labor rate of $50 an hour residential and $75 an hour commercial. The warranty does not cover materials not purchased by Kennedy Electric, work performed by the customer, or materials the customer purchased or damaged. Our warranty terms are printed on the estimate, the invoice, and the receipt, and the product boxes stay with you so you can register each product with its manufacturer.
Real customer stories
A Meter Problem, Sorted Out
A problem within the meter, and a call to WREC
“They handle all the repairs I have on the rental properties I manage. This repair ended up being a problem within the meter. They called WREC and it was determined to be a problem that WREC is responsible for.”
Catherine Finelli, Google review
Straight from Google, in our customers' own words.
Can my meter be moved to another wall?
Can I plant shrubs or build a fence around my meter?
How long will my power be off?
Can I replace the meter base myself?
Contact us
Get Your Riser or Meter Base Looked At
Send a photo of the meter, the base, and the pipe above or below it, and tell us whether the house has power. We'll get back to you during business hours.